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Spotlight on Super - Megan Childress, Onboarding Specialist, SRC Richmond

Posted by Super Radiator Coils on Aug 19, 2025 12:03:19 PM

Our Spotlight on Super series highlights the SRC team members who help keep SRC a great place to work and grow. For this installment, we sat down with Megan Childress, a 4-year SRC employee who currently holds the title of Onboarding and Administration Specialist at SRC’s Richmond, Virginia division.

megan-childress-01 (1)Q: First off, where are you from? Where’s home?

MC: I was born and raised in Virginia. I’ve never lived anywhere else. I grew up in Gum Spring, which is to the West of Richmond right between Charlottesville and Richmond. It’s small and very rural, so you kind of end up growing up with the same people, knowing the families around town, all that small town stuff. I don’t think I’d have it any other way, though.

Q: What were you doing before coming to SRC?

MC: Before SRC, I’d been working in retail. After high school, I didn’t really think the college route was for me, so I started working at a supermarket and ended up being there a few years and taking on some different responsibilities, but I knew it wasn’t something I wanted to do forever.

Q: How did you come to work at SRC? What’s the story there? Yours is pretty interesting from what I understand.

MC: Well, I was working as a customer service manager at a supermarket in Henrico County (a western suburb of Richmond) and Matt Holland, VP at the Richmond plant, was a customer that I saw pretty often. He and his wife would come in a couple times a week and we’d chat here and there. Then one day, he gave me his business card and said “hey, I work for this company and I think you’d be a great addition. Give us a call sometime.” And that just doesn’t happen, you know? So, I called Matt that night, and we talked through things, and they brought me in for an interview sometime that week and the day after I interviewed, I got a call with an offer and I started at SRC a few weeks later. It’s definitely not your ‘traditional’ story.

Q: What was your role when you first joined the company and what is the nature of your current role?

MC: I was brought in back in 2021 because our staffing needs were growing quicker than we could keep up. Basically, with the growth of the company, managing the new hire process turned into a full-time job, so that’s when I joined the team. Nowadays, it can vary, but my current role is onboarding specialist, and that takes up the bulk of my time. Basically, my job is scheduling phone screens with potential employees, conducting those phone screens, reviewing resumes, helping get new hires up to speed, and all that sort of stuff. Because of the nature of my position, I feel kind of like the first line of defense when it comes to maintaining our culture and making sure that the candidates I recommend to the management team are a good fit for us and share our core values. I take that super seriously, and it’s a point of pride for sure.

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Q: In your time with the company, what are some of the traits you’ve seen among people who are successful at SRC? What sorts of people tend to do well here?

MC: We like to stress that skills can be taught, but a good work ethic and a positive attitude are much harder to teach. Those are more character traits rather than skills, I’d say. A lot of what I look for during the screening and onboarding process is adaptability and being receptive to coaching and feedback. For example, we’ve seen folks come from food service or retail roles that are rock stars here. They’re good at handling change and adjusting to changing priorities, so we definitely don’t require production experience for entry level positions. If you work hard, you’re willing to learn, and enjoy working as part of a team, you’ll do just fine at SRC.

Q: What do you like most about working at SRC?

MC: The people, no question. I love the people I work with, and it might be cliché, but I love how SRC is a place that can see potential in people, and I feel fortunate that one of those people was me. The company is really good at building people up, and that’s just not something you don't see all the time. It’s not something I take lightly.

Q: What about when you’re not at work? How do you like to spend your time?

MC: I’m pretty much a homebody. I’m crazy about my dog, Honeybee – she’s the only child I’ll ever have. But for the most part I like to just take it easy when I’m not working. I like to read and spend time with family, too. Because I’m spending pretty much all day every day on the phone or in interviews, it’s nice to relax by myself and decompress.


If you’d like to know more about working at SRC, be sure to stop by our Careers Homepage to learn more about who we are, what we make, and where we work. And stop by our job listings page to see our open positions. Manufacturing experience is preferred, but not required. If you’ve got a positive attitude and a good work ethic, we’d love to hear from you. Thanks for reading.