Inside Sales and Support Specialist - Richmond, Va. 

Job Description

We are seeking an energetic and motivated person to join our office team. The Inside Sales and Support Specialist will contribute in the areas of Sales, Purchasing, Design and Accounting. We operate in a fast-paced environment with frequent changes requiring high levels of communication, organization and multitasking.

This essential member of our team will help keep our office running timely and accurately so that we can continue to build the best heat exchangers in the business.

This is an entry level position with opportunities to assume greater responsibility. Come join the company that was voted a Richmond Top Workplace for the last 3 years.

This person is responsible for managing coating vendors and product sent to and from the coating vendors to our customers. Additionally, this individual will lead the Engineering Change Notice Process coordinating actions and changes.


Pay Rate: $20/hour, depending on experience, plus OT
Full benefit package including vacation, medical, 401k, and tuition assistance.

Key Responsibilities

  • Issue purchase orders and track the coated coil shipments through the factory, coater and ultimately to the end destination.
  • Manage the Engineering Change Notice Process and coordinate changes with the design, purchasing, engineering and manufacturing teams.      
  • Support the sales engineering team and external customers with timely information related to shipment, orders and status.
  • Supplement order entry requirements as needed.

Qualifications (Required)

  • Excellent customer service with strong verbal and written communication skills
  • Self-motivated and able to analyze and prioritize workload
  • Ability to work in a team environment and be a team player
  • Capable of multi-tasking in a busy environment
  • Detail oriented with a focus on quality and accuracy
  • Data entry skills with working knowledge of Global Shop Solutions ERP system an added benefit


  • College degree or two years of inside sales or customer service experience

Company Overview

Super Radiator Coils is a leading manufacturing company in the niche market of commercial and industrial heat exchangers serving several industries including: power generation, HVAC equipment, chemical producers, petroleum operations, pharmaceuticals, pulp and paper companies, and food processing equipment. Our production facility is a clean, safe, climate controlled environment. Super Radiator Coils is a stable, privately held company with a long-term view to invest and build. This unique company is large enough to have the resources to pursue opportunities, yet small enough to be nimble. Super Radiator Coils is an Equal Employment Opportunity / Affirmative Action Employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Seeking Super People!

To apply, please download the application forms, complete them, and submit them by email. 

To submit by email, download the forms, complete them and email them to the address for the applicable location.




Super Radiator Coils is an Equal Employment Opportunity / Affirmative Action Employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

If you are a job seeker with a disability and require accessibility assistance or reasonable accommodation to apply for an open position , please contact the Human Resources Department at Super Radiator Coils, 451 Southlake Boulevard, Richmond, VA 23236 and, or call (804) 378-1320.